Shipping & Returns

Shipping Charges

We offer 2 options: flat rate Fedex Ground ($10), and overnight ($25). We do not have international shipping at this time.

Return Policy

We hope you love your Powder Puff Collection Piece. But if you don’t, we accept the return or exchange of any unworn, unaltered PPC, that wasn't purchased using a promo code, within 30 days of delivery. All items personalized or on promotion are final sale. For an exchange, please place a new order online.

What payment options do you accept?

We accept all major credit cards (AMEX, Visa, Mastercard).

How fast are orders processed?

We’re a small team but we’ll try our best to get you your item to you as fast as possible. Please allow 1-4 business days to process and pack your order. All orders are shipped via Fedex ground shipping but if you need it sooner, we have an overnight option.

I placed a pre-order, when can I expect my new Powder Puff Collection Scarf?

All pre-orders will be shipped in September when the weather turns cold. Email us at support@powderpuffcollection.com and we’d be happy to give you an accurate estimate.